Recording Customer Transactions
What are Customer Transactions?
Customer transactions are those transactions made with customers, including sales made to them and payments received from them.
![rct 1.1](https://seeaccountingnow.online/wp-content/uploads/2021/04/rct-1.1.jpg)
How it Works
With credit sales, customers buy goods or services now.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct2.jpg)
Then they pay for those goods or services later.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct3.jpg)
Had the sales been cash sales, the money would have been deposited in the bank.
![rct4](https://seeaccountingnow.online/wp-content/uploads/2021/06/rct4.jpg)
However, with credit sales, the money owed for the goods or services is recorded in the customer’s account.
![rct5.5](https://seeaccountingnow.online/wp-content/uploads/2021/06/rct5.5.jpg)
Recording Customer Transactions
To record the customer sale, you credit the sales account.
![rct6](https://seeaccountingnow.online/wp-content/uploads/2021/06/rct6.jpg)
This shows a value of goods or services came from sales.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct7.jpg)
After that, you debit the customer’s account.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct8.jpg)
This shows the goods or services went to a particular customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct9.jpg)
Later, the customer will pay some or all of what they owe.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct10.jpg)
When this happens, the business deposits the payment in the bank.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct11.jpg)
To record this transaction, you credit the customer’s account.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct12.jpg)
This shows money has come from the customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct13.jpg)
After that, you debit the checking account.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct14.jpg)
This shows the payment was deposited in the bank.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct15.jpg)
Checking Customer Transactions
By month-end, the customer account will contain a record of all transactions made with the customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct16.jpg)
The account will show all sales made to the customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct17.jpg)
It will show all payments made by the customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct18.jpg)
And it’s balance will show how much money the customer still owes at month-end.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct19.jpg)
The business will take this information and prepare a month-end statement.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct20.jpg)
Once prepared, they send this statement to the customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct21-1.jpg)
The customer checks this statement against their own records.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct22.jpg)
If the customer agrees with your record of transactions, it is taken as proof your records must be correct.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct23.jpg)
Checking the Debtors Control Account
A customer is known as a debtor.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct24.jpg)
This is because the customer owes money to the business until such time as the goods or services are fully paid for.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct25.jpg)
A business may have many debtors.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct26.jpg)
Each time the business makes a transaction with a customer, it records the transaction in the customer’s account.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct27.jpg)
At the same time, it updates the debtors control account.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct28.jpg)
This way, the debtors control account contains a record of every transaction made with every customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct29.jpg)
To check the control account, you don’t check it directly.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct30.jpg)
Instead, you prepare a month-end statement for each and every customer.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct31.jpg)
If all customers agree with this statement, then it shows the control account is correct.
![](https://seeaccountingnow.online/wp-content/uploads/2020/04/rct32.jpg)
© R.J. Hickman 2020